Subscription Cancellation Policy

You can cancel yourself, online, at any time. No phone call, no email, and no request to a support agent is required.

How to cancel. Open My Content Tools on your computer, go to Settings → License Management, and click Manage Subscription. This opens your billing portal in your browser, where you can cancel immediately. You can also change your payment method or download past invoices there.

If you cannot reach the app — for example on a new computer — email support@mycontenttools.com and we will cancel it for you. That is a fallback, not the required route.

What happens next. Your access remains active until the end of the billing period you have already paid for, and you will not be charged again. Cancelling stops future charges; it does not by itself issue a refund for the current period — see our Refund Policy, which does provide for a pro-rata refund in defined circumstances.

Your data. Cancelling does not delete your records. My Content Tools stores your compliance records locally on your own computer, and they remain yours and accessible after cancellation. You can export everything at any time.

Billing descriptor. Charges appear on your statement as MYCONTENTTOOLS.